Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-children-chronic-pain.denvermentalhealthcare.com (hereafter referred to as “Therapy for Children Chronic Pain” or “we,” “us,” or “our”). We are dedicated to providing a secure and private environment for our users, especially when it comes to handling personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in alignment with various global privacy regulations, ensuring your rights and confidence in our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using our applications and services as an authorized user account holder.
  2. Visiting our websites, including any linked pages or embedded content.
  3. Subscribing to receive newsletters, emails, telephone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: Details related to your user account creation and management, such as username, email address, and password.
  • Payment Information: Transaction details required for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data associated with your financial status or transactions, like bank account information (if directly provided by you).
  • Purchase Information: Records of products or services purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information to enhance user experience and analytics.
  • Location Data: Your geographical location data, collected with your consent, to provide personalized content and services.
  • Feedback and Reviews: Any comments, suggestions, or ratings you choose to share with us.
  • Social Media Information: Details from social media platforms when you interact with our content or engage with us via these channels.
  • Product Information: Preferences, reviews, or specifications you provide about products or services we offer.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

We employ cookies (small text files stored on your device) to enhance your experience on our websites and improve analytics. Our cookies are categorized as:

  • Strictly Necessary: Ensuring basic functions of the website, such as session management.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to provide insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected or as required by applicable laws. Once these purposes are met, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

Protecting your personal data is a top priority. We implement robust security measures to safeguard information, including:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal data from this demographic. If you believe we have collected such information by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to processing.
  • Data portability.
  • Right to withdraw consent.
  • Right not to be subject to automated decision-making, including profiling.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team using the contact details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For questions, concerns, or requests related to privacy:

  • Email: contact@therapy-for-children-chronic-pain.denvermentalhealthcare.com
  • Address: [Provide physical address]

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.